Customer Success Operations Manager

Boston, Massachusetts, United States · Business Operations


Business Operations is a fast-growing function at WordStream and has been tasked with driving future growth through data visualization, dynamic data aggregation, and unlocking powerful insights across the company. We’re looking for a creative, analytical and execution-oriented leader to join our team as a Customer Success Operations Manager, to help drive the strategy and execution of multiple high-profile projects.The ideal candidate will be a proven leader in managing business process improvements across departments and successfully driving results through increased automation and alignment of processes to business objectives.

A little about the job:


A little about you:


A little about WordStream and our market space...

WordStream is a venture-backed SaaS company and the preeminent thought leader in the world of Pay-Per-Click (PPC) marketing. We develop online advertising software and provide managed services to help small businesses and agencies grow through paid search and paid social.

Founded in 2007, WordStream has evolved from a simple keyword tool into the premier solution for businesses using Google AdWords, Facebook Advertising, or Bing Ads. Our cloud-based software is constantly evolving to meet the changing needs of our customers, and the results speak for themselves: more web traffic, higher-quality leads, and increased profits, every day.

We offer a high-energy, innovative work environment where individual contributions are valued and rewarded. Our new offices, located in the Prudential Mall, are sleek and modern; our open workspace lends itself to cross-departmental collaboration and industry-shaping innovation.

WordStream is building a world-class product and an enviable workplace culture. We reward our team members with a positive environment, competitive pay, great benefits, and ample opportunities for career advancement.


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