Director of User Experience

Boston, Massachusetts, United States · Product

Description

WordStream is looking for a User Experience leader to bring customer empathy, customer inspiration and creative drive to not just our product team, but WordStream as a whole. This position calls for an inspiring leader with a collaborative spirit and the ability to strategize and supervise creative and innovative cross-platform solutions through design-thinking philosophy. The right candidate has led and developed teams of 6+ designers, pushing their creativity as well as developing their skills. To succeed in this role, you’ll draw on your product design experience, technical knowledge, execution rigor, creative-problem solving skills and people and process management experience. You must be steeped in user research methods and employ creative ways to ensure the voice of the customer permeates everything you do. You must thrive off customer inspiration and drive the implementation of a phenomenal user experience in service of an ever more effective product. A cool head and a smart sense of humor wouldn’t hurt either.

WordStream is an industry leading software-as-a-service (SaaS) product company voted #1 in customer satisfaction in the search advertising sector. Our purpose is to help SMB’s succeed and grow by helping SMB’s across our country and the world get the most out of their digital marketing dollars. Connected to some of the largest companies in the world, Wordstream is partnered with Google, Bing and Facebook to help our customers market their businesses. WordStream also strives to make a difference in the lives of the people in our community. We are committed to corporate social responsibility and believe that it is our duty to give back through volunteering and charitable donations. If you are driven by taking action, winning together and believe transparency is the only way to be, we want to hear from you!

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Benefits

A little about our many benefits...

A little about WordStream and our market space...

Located in the heart of Boston’s Back Bay, our open workspace lends itself to cross-departmental collaboration (and a fair bit of fun, too). The high-energy, innovative environment has helped us develop a suite of cloud-based tools--which enable ad management and optimization across Google search, shopping, and display; Facebook; Instagram; and Bing--capable of meeting the changing needs of our customers.

Boston Business Journal, MITX, Inc. Magazine, and countless other organizations--both regional and national--have recognized WordStream as one of the country’s fastest growing companies and an exceptional place to work: And we’re just getting started.

Interested in contributing to industry-shaping innovation, enjoying a positive workspace, earning competitive pay, and advancing your career? Become part of the WordStream team today!

WordStream is committed to a diverse and inclusive workplace. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.


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